This Privacy Policy explains how Wholesale Pallet Liquidation (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Who we are

Wholesale Pallet Liquidation
1300 Carver Ln, Irving, TX 75061, USA
Phone: +1 (XXX) XXX‑XXXX
Email: support@wholesalespalletliquidation.com

We operate an online store that sells liquidation pallets and wholesale merchandise to resellers and businesses.

2. Information we collect

We may collect the following types of information:

  • Information you provide directly
    • Account details (name, email address, password).
    • Contact information (billing and shipping address, phone number, company name).
    • Order details (products purchased, order value, payment method used).
    • Messages sent via contact forms, chat, email, or social media.
  • Payment information
    • We accept payments such as wire transfers, Apple Pay, Cash App, and Zelle.
    • Payment credentials are processed through our payment partners and are not stored in full on our servers. We may keep transaction IDs and basic payment confirmations for accounting and fraud‑prevention purposes.
  • Automatically collected data
    • Device and browser information (IP address, browser type and version, device type, operating system).
    • Usage data (pages viewed, time on site, clicks, referring URLs).
    • Approximate location based on IP address.
  • Cookies and similar technologies
    • Cookies and tracking pixels may be used for essential site functions, analytics, preference storage, and advertising/remarketing depending on the tools you configure.

3. How we use your information

We may use your personal information for the following purposes:

  • To create and manage your account.
  • To process and fulfill orders, including shipping, invoicing, and customer support.
  • To communicate with you about your orders, questions, or account.
  • To send service messages, important updates, and, where permitted, marketing emails or SMS about our products and promotions.
  • To improve our website, products, and customer experience through analytics and performance tracking.
  • To detect, prevent, and investigate fraud, abuse, or security incidents.
  • To comply with legal obligations, tax requirements, and enforcement requests.

4. Legal bases for processing (where applicable)

Where data protection laws (such as GDPR) apply, we rely on one or more of the following legal bases:

  • Performance of a contract (e.g., processing your orders).
  • Compliance with legal obligations.
  • Legitimate interests (e.g., preventing fraud, improving our services, marketing to existing customers).
  • Your consent (e.g., for certain cookies or marketing communications where required).

5. How we share your information

We do not sell your personal information. We may share it with:

  • Service providers and partners
    • Hosting providers, payment processors, email services, analytics tools, shipping and logistics companies, and other vendors who help operate our business.
    • These parties only receive the minimum data necessary to perform their services and are expected to protect it.
  • Professional advisers
    • Accountants, lawyers, and consultants where reasonably necessary.
  • Authorities and legal requests
    • When required by law, court order, or to protect our rights, property, or safety and that of our customers or others.

If the business is sold, merged, or restructured, customer information may be transferred as part of that transaction, subject to the same protections described in this policy.

6. International transfers

Our website and servers are primarily located in the United States. By using the site from outside the USA, you understand that your data may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

7. Data retention

We keep your personal information only as long as necessary for the purposes described above, including:

  • To provide you with products and services.
  • To maintain records for tax, accounting, and legal compliance.
  • To resolve disputes and enforce our agreements.

When data is no longer needed, it will be deleted or anonymized where technically feasible.

8. Your rights and choices

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of your personal information where legally possible.
  • Objecting to or restricting certain types of processing.
  • Opting out of marketing communications at any time (e.g., via unsubscribe links or by contacting us).

To exercise any of these rights, please contact us using the details in the “Who we are” section. We may need to verify your identity before responding.

9. Cookies and tracking

You can control cookies in several ways:

  • Through your browser settings (block or delete cookies).
  • Through any cookie banner or preference tool provided on our website, if enabled.

Disabling certain cookies may affect functionality such as login, cart, or checkout.

10. Security

We use reasonable technical and organizational measures to protect your personal information, including secure connections (HTTPS) and access controls. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

11. Third‑party websites

Our website may contain links to third‑party sites, such as social networks, shipping carriers, or partners. This Privacy Policy does not apply to those sites, and you should review their privacy policies separately.

12. Children’s privacy

Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a minor, please contact us so it can be removed.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “last updated” date will be shown at the top of the policy. Continued use of the website after changes are posted means you accept the revised policy.

14. How to contact us

If you have questions or requests about this Privacy Policy or how we handle your personal information, please contact:

Wholesale Pallet Liquidation
1300 Carver Ln, Irving, TX 75061, USA
Phone: +1 (XXX) XXX‑XXXX
Email: support@wholesalespalletliquidation.com